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Terms & Conditions

Welcome to PIXEL SKETCH STUDIO (“Company”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services, including website development, branding, social media management, analytics setup, and all digital solutions provided by PIXEL SKETCH STUDIO.

By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

Acceptance of Terms

  • By using our website or purchasing a service, you accept these Terms in full.
  • Confirm you are at least 18 years of age.
  • Agree to comply with all applicable laws.
  • Understand this document forms a legally binding agreement.
  • Accept that we may update these Terms at any time without prior notice.
  • Your continued use of our website constitutes acceptance of any changes.

Our Services

PIXEL SKETCH STUDIO provides a range of digital and creative services, including:

  • Website design and development.

  • Website Maintenance and support.

  • Animation.

  • video editing.

  • mobile application.

  • book writing.

  • content writing.

  • Branding and logo design.

  • Stationary Design (business cards, banners, icons, social media posts).

  • Social media management.

  • Marketing collateral (flyers, posters).

  • SEO (Search Engine Optimization)

Service descriptions, scope, pricing, deliverables, and deadlines may vary based on the agreed proposal, invoice, or written contract with each client.

Service Engagement & Process

1. Client Responsibilities

  • Provide accurate information needed to complete the project.
  • Supply content such as text, images, login credentials, etc.
  • Respond promptly to revisions, approvals, and questions.
  • Ensure all provided materials do not violate copyright or law.
  • Maintain communication during the project timeline.

Delays caused by late content or communication will extend the project deadline.

2. Our Responsibilities

  • Deliver services professionally and in accordance with the agreed scope.
  • Keep communication clear and time-bound.
  • Provide updates throughout the project lifecycle.
  • Ensure confidentiality of client information.

Payments & Billing

1. Payment Requirements

Payment terms depend on the service type. Unless otherwise specified:

  • Full payment or a deposit is required before the project begins.
  • Monthly services (e.g., social media management) require payment in advance.

2. Accepted Payment Methods

  • PayPal
  • Wire
  • CashApp
  • Debit/Credit Card

3. Late Payments

  • If payment is not received on time, work may be paused.
  • Deliverables may be delayed.
  • Access to design files or websites may be temporarily restricted.

We reserve the right to terminate or suspend services.

4. No Chargebacks

By engaging our services, clients agree not to file chargebacks against completed or ongoing work.

Project Timeline & Delivery

1. Estimated Delivery Time

All timelines provided are estimates. Actual delivery may vary due to:

  • Number of revisions
  • Scope changes
  • Client delays
  • Technical issues beyond our control

2. Revisions

Unless specified in the project scope:

  • Revisions are limited.
  • Additional revisions are billed separately.
  • Major changes after approval count as new tasks.

3. Approval & Final Files

Once the client approves any work (logo, design, pages, graphics):

  • The work is considered final.
  • Refunds or further changes may not be available.
  • Final files will be delivered after full payment.

Intellectual Property Rights

1. Ownership Before Payment

Before full payment:

  • All designs, drafts, websites, and creatives remain the property of PIXEL SKETCH STUDIO.
  • You may not share, publish, or use any design without our authorization.

2. Ownership After Payment

After full payment:

  • Ownership of final approved deliverables transfers to the client.
  • Source files (if included in package) will be provided.
  • Drafts, unused concepts, and rejected designs remain our property.

3. Copyright Violations

Clients confirm that any content they provide (text, images, logos, videos) belongs to them or they have legal permission to use it. We are not responsible for copyright violations caused by client-provided content.

Third-Party Tools & Integrations

Our services may rely on third-party platforms or integrations such as:

  • Google Analytics
  • Hosting providers
  • Domain registrars
  • Social media APIs
  • Live chat tools
  • Plugins

We are not responsible for downtime, errors, updates, or failures caused by these third-party services. Any fees related to third-party tools are non-refundable.

Website Hosting, Domains & External Costs

Unless explicitly included in your package:

  • Hosting fees, domain fees, plugin subscriptions, and external software licenses are the client’s responsibility.
  • We are not liable for service outages related to hosting or domain providers.

Liability Disclaimer

PIXEL SKETCH STUDIO does not guarantee:

  • Specific SEO ranking or Google positioning
  • Increases in sales, leads, or traffic
  • Exact performance results from marketing campaigns
  • Uninterrupted website availability
  • Compatibility with future browser or platform updates

All services are provided “as is” based on the client’s approved scope. Our maximum liability is limited strictly to the amount paid by the client.

Prohibited Activities

Clients may NOT:

  • Use our delivered work for illegal activities
  • Upload harmful code, viruses, or malware
  • Reverse engineer website code
  • Resell our work without permission
  • Harass or abuse our staff
  • Misrepresent or misuse our services

Violation may result in immediate service termination with no refund.

Termination of Service

We reserve the right to terminate services if:

  • The client violates these Terms
  • Payment is overdue
  • Client behaves abusively or unprofessionally
  • Project scope is continuously altered without agreement

Termination does not grant a refund unless covered under the refund policy.

last updated 08/27/2026